Your privacy is our responsibility
This policy provides a complete description of how your personal information is collected, used, stored, and protected on the 7c77a platform.
Introduction & Overview
This privacy policy ("Policy") applies to the 7c77a platform and all services associated with it. When you visit the 7c77a website, create an account, or use any of our services, you agree to the terms of this policy.
7c77a is committed to providing users in Bangladesh with a safe, fair, and transparent online gaming environment. Ensuring the privacy and protection of your personal information is one of our highest priorities. By reading this policy, you will understand why we collect your information, how we use it, and how securely we protect it.
This policy has been prepared in compliance with applicable data protection laws and regulations in Bangladesh. We reserve the right to update this policy at any time, and you will be notified of any significant changes.
Information We Collect
7c77a collects various types of information, primarily through two methods: information you voluntarily provide, and information collected automatically while you use the platform.
Identity Information
- Full name and date of birth
- Email address
- Mobile number
- National ID or passport details (for identity verification)
- Current address
Financial Information
- Payment method details (bKash, Nagad, Rocket, bank account)
- Transaction history
- Deposit and withdrawal records
- Bonus and reward information
Usage Information
- Login time and location
- Gaming history and preferences
- Total session duration
- Device and browser type used
- IP address
Communication Information
- Live chat message logs
- Email correspondence records
- Customer service request details
- Your preferred language of communication
Purpose of Using Information
7c77a uses your information only for specific, lawful, and clearly defined purposes. We do not use your information for any additional purpose without your consent.
Sharing Information with Third Parties
7c77a does not sell your personal information or transfer it to third parties for commercial purposes. However, we may share limited information in specific circumstances:
Payment Processors
Necessary financial information is shared with bKash, Nagad, Rocket, or banking partners to complete transactions. These partners are bound by their own privacy policies.
Technology Partners
Limited information may be shared with technology service providers for platform operations. These partners may only use the information to provide specific services.
Legal Obligations
We may be legally required to provide information in response to a valid court order, government directive, or lawful request from a law enforcement agency.
Cookies & Tracking Technologies
The 7c77a platform uses cookies and similar technologies that improve your browsing experience and ensure the platform functions correctly.
Essential Cookies: These are necessary for the platform's core functionality — such as maintaining login sessions, storing security tokens, and remembering your preferred language. These cookies cannot be disabled.
Analytical Cookies: These help us understand how users are using the platform. This information is collected in aggregated and anonymous form, so you cannot be individually identified. You can control these cookies through your browser settings.
Functional Cookies: Used to remember your preferred settings such as language and display preferences. These make each of your visits more convenient.
Data Storage & Security
7c77a applies industry-standard security measures to protect your information. Our technology infrastructure is secured with multiple layers of protection.
SSL Encryption
All data transmissions are secured with 256-bit SSL encryption.
Firewall Protection
Advanced firewalls and intrusion detection systems remain active at all times.
Access Controls
Only authorised staff can view your information, and only within necessary limits.
Secure Backups
Regular encrypted backups of data are stored on secure servers.
Retention Period: Your information is retained for as long as your account is active and for as long as required to fulfil legal obligations thereafter. Financial transaction records must be retained for a specified period in accordance with applicable law. After a request to close an account, your personal information will be deleted or anonymised unless legal requirements have not yet been met.
Your Rights
As a user of the 7c77a platform, you have the following rights over your own information. You can contact our support team at any time to exercise these rights.
Right to Access
You can request at any time to know what information we hold about you. We will provide you with a copy of that information within a reasonable time.
Right to Rectification
If any of your information is incorrect or incomplete, you can request that it be corrected or updated. We will make the necessary corrections as soon as possible.
Right to Erasure
In certain circumstances, you can request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
Right to Object to Processing
You can object to your information being used for marketing communications or profiling purposes. If your objection is accepted, we will stop using the information for that purpose.
Right to Restrict Processing
If there is a dispute about the accuracy of the information or the processing is unlawful, you can request that processing of that information be temporarily restricted.
Right to Data Portability
You can request to receive your information in a structured, commonly readable format and to have it transferred to another platform, where technically feasible.
Protection of Minors
7c77a strictly provides services only to those aged 21 or above. We do not intentionally collect any personal information from minors.
We follow an age verification process during account registration. If for any reason we become aware that we hold information belonging to a person under the age of 21, we will immediately close that account and delete the associated information.
If you suspect that a minor known to you is using this platform, please notify our support team immediately.
Policy Changes
This privacy policy may be updated from time to time due to changes in services, new legal requirements, or business reasons. For significant changes, we will notify you in the following ways:
- A notice will be sent to your registered email address.
- A notification will be displayed when you log in to the platform.
- The "Last Updated" date at the top of this page will be changed.
Continued use of the platform after a change is made will be considered acceptance of the new policy. If you do not agree with the new policy, you may request to close your account.
Contact Us
If you have any questions or concerns about this privacy policy, or any requests regarding your information, please contact our support team. We provide assistance in both Bengali and English.
Email Support
Email us for any privacy-related requests or complaints:
We will try to respond to your message as soon as possible.
Live Chat
Use our 24/7 live chat for immediate assistance. You will find the live chat option after logging in to the platform.
The support team is always ready to provide round-the-clock service in Bengali and English.
Log in today to ensure the complete security of your account
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